Strategic Issues Paper

William Scott IV Strategic Issues reputation Dr. NIK NIKOUI University of Phoenix 10/19/2009 MBA 580 This paper will express an overview of strategies utilise by tether organizations including; Costco, Wal-Mart and Kmart. Wal-Mart Wal-Mart executives continue to function to a lower place the philosophy that Sam Walton developed. Walton was a people person by nature and he very cared about his employees. He believed in three guiding principles: 1. invitee value and service; 2. partnership with its associates; 3. Community involvement (The boloney of Wal-Mart, 1995). Sam Walton believed that node comfort is the key for building a successful business. Walton believed that clients should feel value by the company. Walton also believed that the customer was always right and he encouraged this philosophy in whole of his stores. Walton has been quoted as saying, It has to do with our desire to exceed our customers expectations all hour of every day (Wal-Mart yearly Report, 1994, p. 5). Customer satisfaction could decline at Tar scotch weed if its management team promotes the customer is always right philosophy.

Waltons superior accomplishment was his ability to empower, enrich, and employ his employees (Longo, 1994Associates regularly make suggestions for chemise costs through their Yes We mount Sam program. The sum of the savings generated by the associates actually paid for the be structure of a parvenu store in Texas (The story of Wal-Mart, 1995). unmatched of Wal-Marts goals was to provide its employees with the steal tools to do their jobs efficiently. The technology was not used as a means of replacing existent employees, plainly to provide them with a means to succeed in the sell market (Thompson & Strickland, 1995). Kmart The depression Kmart store was opened in garden City, Michigan, in 1962 (the uniform year that Wal-Mart and Target began operations) by the S.S. Kresge Co., a five-and-dime chain that was founded at the turn of the...If you want to get a full essay, prepare it on our website: Orderessay

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